List Title






Process Design Analyst, Bank of America
(contracted through Collabera)
Contract, Mar 2025 - Jun 2026
Developing generalized cybersecurity training, specialized cybersecurity training, and tool-adoption training. Included the development of comprehensive training programs and initiatives, technical documentation, and video production.
Senior Instructional Designer, True Group
Contract, Jun 2024 - Jan 2025
Developing in-person, virtual, and interactive technical training for McDonald's. Working with external and internal SMEs to create technical training, develop hands-on activities, and facilitate in-person training for McDonald's internal technician training program.
Instructional Designer III, Apple
(contracted through Harvey Nash)
Contract, Nov 2022 - Feb 2024
Working with SMEs to identify gaps in knowledge and develop new curricula to address those needs. Significant portion of content was developed around the use of AI and associated technologies. Reworking existing training content to create larger programs to develop new hires and refresh existing employees. Facilitating internal training for educators and trainers.
Instructional Designer II, American Advisors Group
Full-Time, Oct 2021 - Nov 2022
Designing internal documentation for both job training and personal development, adjusting existing new hire curricula and creating new curricula from the ground up using the ADDIE model, and developing standards within the AAG L&D department.
Instructional Designer, U-Haul
Full-Time, Mar 2018 - Oct 2021
Implementation of adult learning theories, instructional methodologies, micro-learning, curriculum mapping and development within the U-Haul Contact Center. Create support materials, such as technical publications, infographics, interactive forms, and training videos (primarily with Adobe Premiere, but experience with Camtasia). Experience with Adobe and Microsoft Suites.
Project Manager/Producer, Project Borealis
Aug 2017 - Mar 2021
Led production and project management for a video game project handled by 80-100 creatives around the world, many with active or prior experience in the video game industry. Set milestones and sprints to develop effective production deadlines. Adjust team structures and workflows to maximize efficiency. Hiring with department leads. Occasional support with video editing.
